Displaying items by tag: consumers

Complaints about telco services by telecommunications consumers dropped nearly 14% in the three months of the January to March quarter this year, compared to the same quarter last year, according to the latest report from telecommunications lobby group Communications Alliance.

Consumer advocacy group CHOICE claims Australian banks have "pocketed" $6.3 billion over the last decade by failing to pass interest rate cuts onto credit card customers.

The COVID-19 pandemic has had a “positive” impact on Australian consumers, according to a new study which found that just over half of consumers — or 51% — now feel more connected to their family than ever before.