Displaying items by tag: consumers

Competition by wholesale access seekers to connect to the National Broadband Network is heating up, with at least nine wholesalers now connecting directly to the NBN and with over 6.1 million residential broadband services being delivered by the NBN across Australia.

Missed NBN appointments are costing Australians over $15 million per year in lost time, according to a report from the Australian Communications Consumer Action Network (ACCAN), which says that “this is simply not good enough,” and “unfair for every day Australians”.

The competition regulator, the ACCC, has appealed a Federal Court decision against telecommunications provider TPG for alleged false or misleading representations it made about ‘pre-payments’ customers had to make on its pre-paid internet, home telephone and mobile plans.