Australia’s competition watchdog, the ACCC, has published a guide for NBN fixed wireless customers, advising them how to seek compensation when they encounter problems with broadband services, including slow speeds.

Competition in New Zealand’s mobile services market is trending in the right direction, with pricing, coverage and choice of services a positive for consumers, according to a new report from the country’s competition enforcement agency.

Mobile handsets continue to be the most common way Australian consumers are accessing the internet while the largest volume of data is downloaded over fixed lines, according to a new data report on internet activity by the ACCC.