Displaying items by tag: consumer protection rules

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Wednesday, 30 September 2020 02:04

Telco problems cost Australians millions of dollars in lost time

Resolving phone and Internet issues costs Australians over $150 million per year in lost time, according to new research from Australia's communications consumers peak body, the Australian Communications Consumer Action Network (ACCAN).

Published in Telecoms & NBN

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Tuesday, 01 September 2020 00:16

Telstra, Optus, TPG, Dodo 'let down customers' with breaches of NBN service continuity rules, says ACMA

The Australian Communications and Media Authority (ACMA) has blasted Telstra, Optus, TPG and Dodo for letting down their customers, finding all of the telcos in breach of consumer protection rules after more than 1,500 of their customers were left without services while trying to migrate to the National Broadband Network (NBN).

Published in Telecoms & NBN

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Comments

Re: iTWire - Aussies spend 27 years, 6 months, and 17 days of their lifetime online

I find it strange that things like watching streaming media such as Netflix or listening to music should be classifieded[…]
Re: iTWire - Bogus investment scams cost Australians $70 million, with doubling of losses predicted by year’s end

thanks for this post
Re: iTWire - Epic Games appeals against judgment in Apple app store case

There's a lot more in US District Judge Yvonne Gonzalez Rogers' decision than you have reported here. Apple won all[…]
Re: iTWire - Court's Facebook ruling has media organisations facing a thorny problem

I'm a retired proofreader with a lot of free time on my hands and would happily work as a moderator[…]
Re: iTWire - Court's Facebook ruling has media organisations facing a thorny problem

All this ruling does is clarify the situation and confirm the commonsense proposition that what has long been generally unlawful[…]