Displaying items by tag: complaints

Phone and Internet complaints by Australian consumers and small businesses declined in the final quarter of 2019, but there’s been a steady 1% increase in complaints when comparing July to December 2019 against the same period in the previous year.

Published in Telecoms & NBN

New Zealand holiday rental management and accommodation company Bachcare says there are “inaccuracies” in the country’s competition regulator The Commerce Commission’s statement about online reviews in which the Commission said that Bachcare had misled consumers. 

Published in Technology Regulation

The Communications Alliance has released its "first expanded Complaints in Context report, showing that for participating service providers in July to September of this year, there were 6.8 complaints received by the Telecommunications Industry Ombudsman (TIO) per 10,000 Services in Operation (SIO)".

Published in Telecoms & NBN

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