Displaying items by tag: complaints handling

ACMA has published its telco complaints-handling data for the quarter ended December 2020, with the Communications Alliance noting complaints have dropped 40% of a 2 year period

Published in Telecoms & NBN

Resolving phone and Internet issues costs Australians over $150 million per year in lost time, according to new research from Australia's communications consumers peak body, the Australian Communications Consumer Action Network (ACCAN).

Published in Telecoms & NBN
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