Telco V4 Telecom has been warned by the Australian Communications and Media Authority over its “inadequate” complaints handling processes, as the regulator continues its industry-wide clampdown on non-compliance with complaints handling standards.
Mobile services have fared best with a low rate of consumer complaints in stark contrast to voice only services delivered by telcos over the NBN which had the highest rate of complaints over a six month period last year, according to a report by the telecommunications regulator, the Australian Communications and Media Authority.
Customers have become increasingly satisfied over the past 12 months with the service they receive from telecommunications providers, according to a newly published survey, despite previously reduced levels of satisfaction.
I used to work there. This is a military intelligence agency. You absolutely do not want them turned on Australian[…]
Headline is absolutely true. Once foreign intelligence forces start looking internally, there's a problem in governance. Either create a new[…]
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I worked for ASD. They should NEVER be allowed to be let loose on Australians.