Telco V4 Telecom has been warned by the Australian Communications and Media Authority over its “inadequate” complaints handling processes, as the regulator continues its industry-wide clampdown on non-compliance with complaints handling standards.
Mobile services have fared best with a low rate of consumer complaints in stark contrast to voice only services delivered by telcos over the NBN which had the highest rate of complaints over a six month period last year, according to a report by the telecommunications regulator, the Australian Communications and Media Authority.
Customers have become increasingly satisfied over the past 12 months with the service they receive from telecommunications providers, according to a newly published survey, despite previously reduced levels of satisfaction.
The USA seems to be having more of its friends suggest to it that using security issues as an excuse[…]
"“We have concerns that NBN Co’s wholesale pricing has resulted in unfair outcomes for those consumers who have no need[…]
Pleased to see that NBN Co is going to co-operate with the ACCC.Do they have a choice?If there is a[…]
Interpretation - The telco sector in Japan is continuing to grow satisfactorily.Or at least that is what I think was[…]
IBM sacked him to avoid paying a retainer. Typical. At least the k8s chief saw the writing on the wall.