Vodafone users have poured onto Twitter to complain of being unable to access data, or even make calls and texts, with Vodafone acknowledging the issue, identifying it and resolving it as quickly as possible.
Telstra has announced the third element of its "Cleaner Pipes" initiative, ensuring that its smart pipes aren't dumb, and are as clean as possible from scam callers, safeguarding "millions of Australians in the process".
Cloud messaging and customer experience automation platform provider Pypestream has integrated with global streaming media intelligence company Conviva to jointly offer proactive digital “conversational experiences” through notifications, eliminating the need for customers to reactively call or email a call centre.
Unified Communications (UC) services provider Modality Systems is overhauling the telephony and contact centre platforms at natural health products company Blackmores aimed at giving the company’s employees new ways of meeting and collaborating anywhere.
Wondering what your Mum wants for Mother's Day? We've already seen a range of interesting gadgets and gift cards suggested as great gifts, but what about also just getting in actual contact via call, text or video chat, if you can't be there in person?
Telstra has predicted a new New Year's Eve record for data usage on its mobile network, with 2300TB to be used.
Telstra is making it easy for its customers in former black spot areas to make calls, with over 100 million made from those locations, so Chuckie's cry of "why didn't you call" can't be because you didn't have mobile service.
Recently I've been getting calls from an American sounding guy called John Mitchell, offering some kind of financial advice, in what is an obvious recorded message, all from different Australian mobile phone numbers.
With "all-day calls and music" in Jabra’s newest intelligent stereo headphones, including a dedicated Siri and Google Now button, this device is smartly made for both calls AND music.
ACMA advises that calls to Triple Zero (000) from mobile phones now contain improved location information, following upgrades to the Triple Zero (000) service.
If you’ve got poor Optus mobile reception at home, you can now use any Wi-Fi connection anywhere to make and receive Optus mobile calls and SMS messages.
Optus has introduced Family Sharing for data, letting families share their data allocations while also offering unlimited standard national talk and text on postpaid mobile plans.
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