COMPANY NEWS: Axis Communications, leading vendor of security cameras, audio and associated hardware, has announced major changes in the management of the organisation’s Asia-Pacific territory. Previously responsible to the major hub in Singapore, the entire Asia region has now been re-imagined and divided into four separate entities, with Oceania becoming a region in its own right. This will result in increased staff numbers across a diverse array of roles, expanded headquarters in Melbourne and several major promotions within the company.
Microsoft technology specialist Velrada has launched its PowerRoster series of SaaS products for complex resource management and rostering situations.
Auckland, 10 August 2017 – Staff scheduling and forecasting tools have been shown to reduce labour costs in the contact centre by up to 46%, and yet over half (57%) of all businesses don’t use tools to schedule workers.
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