Displaying items by tag: Workflows

GUEST OPINION by Sam Deckert, Founder and Principal Consultant at Peak Insight: It’s tempting to view business collaboration projects as complex activities that take a long time to show a significant return on investment. Planning and deployment is likely to take months and any impact on daily activity will take an extended period to become apparent.

Cloud communications platform provider 8X8 has launched Contact Center for Microsoft Teams to deliver integrated customer engagement and global telephony direct routing that allows employees and contact centre agents to interact with customers from any Teams endpoint.

SailPoint has announced additional extensibility functionality to its platform in a move it says enables customers to infuse its identity platform’s core functionalities within their workflows, reducing integration development from months to days or even hours. 

The company’s next gen workflow automation cloud platform includes "state-of-the-art data technology, added functionality and pre-built connectors to automate and optimise enterprise-grade workflows even faster."

GUEST OPINION by Christian Lucarelli, VP Sales Asia Pacific, Nintex:  If you’ve been wondering exactly when the working world will return to normal in the wake of COVID-19, the answer is now clear – it never will.

ASX-listed IT hardware, software and cloud distributor, Dicker Data, has launched a new Microsoft Cloud business unit in a move the company says deepens its relationship with the global tech giant.

Enterprise identity provider Okta has provided a new way of automating identity actions, support for the Terraform infrastructure-as-code tool, and announced a new API for passwordless authentication on mobile devices.

Process management and automation vendor Nintex, has announced significant enhancements to its cloud-first process automation solution - Nintex Workflow Cloud - including a "market first" offering, giving customers the ability to quickly and easily create workflows that include robotic process automation (RPA) bots.

Nintex is making it possible for business analysts and people working in business units to complete workflow automation projects with little or no involvement by the IT department.

Dropbox has teamed up with New Zealand-based global accounting software provider Xero in a strategic partnership to integrate their services, including a number of workflow enhancements.