Displaying items by tag: Work

Australian-listed Macquarie Telecom Group has been recognised as one of the top places to work in Australia in the annual global Best Places to Work List, for fostering an “inclusive workforce” and its Heartbeat customer service program.

GUEST OPINION by Lucas Salter, General Manager ANZ and APJ, Data Protection Solutions, Dell Technologies: Keeping an organisation running remotely brings challenges. Some are well documented - insert your videoconferencing call horror story here - but one of the biggest and underappreciated, is managing protecting, and recovering data from traditional and modern applications across core data centres, edge locations and public clouds.

Complaints about phone and Internet services decreased 4% in the last financial year ending 30 June 2020, but despite the drop residential consumers and small businesses still made 127,151 complaints to the Telecommunications Industry Ombudsman over the 12-months, according to the TIO’s 2019-20 annual report.