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2020 was both challenging and disruptive for everyone. In Australia, just when we’d become optimistic about the economic and societal recovery after the devastating summer bushfires, the COVID-19 pandemic struck. For most organisations and their employees, two words summarise the year that unfolded as a result—remote working.
GUEST OPINION by Brendan Maree, Vice President Asia Pacific, 8x8: In challenging times, an experienced, well trained contact centre team can be an invaluable asset to your organisation.
GUEST OPINION by Brendan Maree, Vice President Asia Pacific, 8x8: In challenging times, an experienced, well trained contact centre team can be an invaluable asset to your organisation.
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She didn't walk away empty handed, she got a partial win which meant she got 50% of the prize value