Optus subsidiary Virgin Mobile has won its second Roy Morgan Mobile Phone Service Provider Monthly Customer Satisfaction Award in 2018 with a customer satisfaction rating of 88% in August, jumping ahead of ALDImobile on 84% in second place.
Optus has announced a range of options and support for Virgin Mobile customers using its network, offering specially tailored plans for those choosing to stay on the Optus network after Virgin Mobile shuts down in Australia.
ALDImobile has scored its second customer satisfaction award this year, with Roy Morgan Research giving the mobile phone service provider a satisfaction rating of 84.1%, ahead of Virgin Mobile on 80.8%.
The news that Optus will be axing 200 jobs across Australia due to its decision to phase out its subsidiary Virgin Mobile over the next two years has been described as "a devastating blow to workers".
Australia's second biggest telco Optus will phase out its Virgin Mobile subsidiary within the next two years, putting 200 jobs at risk.
Australia's second biggest telco Optus is unwilling to comment on what it characterises as "rumour and speculation" that it will be moving all customers of its Virgin Mobile subsidiary to its own platform and retiring the brand.
Virgin Mobile's new research reveals the stocking filler fails that are the worst Christmas presents possible - and, surprise surprise, what the company thinks is one of the best presents ever.
With so much happening last Friday 27 October, I forgot to note Virgin Mobile is also offering iPhone X on pre-order, and will have at least some stock in store for 3 November.
Virgin Mobile is sweet seventeen, and in celebration is offering you some special discount deals with dollops of added data to delight and for download.
Three telcos powered by Optus, including Optus itself, make up the top three list with the most satisfied customers, followed by Telstra, Vodafone and then Aldi Mobile.
Whether you’re new to Virgin Mobile, or not, the company wants you to know it will also offer iPhone 8 and 8 Plus, pre-ordering today and from 22 September, and it has released pricing and plans!
In what is the shortest media release I’ve ever seen, Virgin Mobile is peeping over the covers to say hi and that iPhones are coming, and has ducked down again.
Kantar has released its carrier share figures for the Australian consumer mobile market up to June 2017, and as usual, the game of carrier share numbers has changed.
Virgin Mobile has contracted digital transformation company Datarati to implement and manage its marketing automation and CRM business.
Telstra and Optus have strengthened their share of Australia’s postpaid mobile phone market at the expense of Vodafone, according to a newly published report.
OPPO’s new R9s is a premium, mid-range smartphone focusing on camera performance, battery life, a 5.5” AMOLED screen, VOOC fast charging, and a new “six-string” antenna that blends into the all metal construction.
No, it has nothing to do with Domino’s chief executive Don Meij, but instead a stack of Australian-inspired emojis with the hope they will be added to the next official emoji keyboard update due in 2017.
The commercial radio industry has launched a new marketing campaign to encourage Australians to upgrade their old radio sets to a new DAB+ digital radio.
Almost everyone seems to have done well in Kantar’s latest Australian Carrier Share Barometer to June 2016, and despite churn between providers, user numbers and competition have risen.
Virgin Mobile is "charging" Pokémon Go players, butl not in the way you expect – it is offering free mobile phone charging for Pokémon gamers on the go.
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