Displaying items by tag: Verint Systems

Customer engagement company Verint Systems and integrated cloud communications platform provider 8x8 have announced a partnership to bring integrated cloud workforce management applications and cloud contact centre to mid-market and enterprise businesses worldwide.

Published in Strategy

Digitalisation and automation are fundamentally changing the way people work and workforces that blend technology and talent could be the answer to Australia’s job market concerns, according to a new report.

Published in Enterprise Staff

Australian consumers appreciate it when retailers personalise their service to them, but like their counterparts around the world they are suspicious of how their personal data is used by the retailers.

Published in Data

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