Vodafone Hutchison Australia chief Iñaki Berroeta is buoyant about the telco’s latest financial results and an increase in its mobile subscriber numbers to six million in the face of “significantly increased” market competition and continued hefty financial losses.
In the wake of the recent Vodafone Australia announcement that it will slash one quarter of the workforce in its Hobart call centre, it may be good to remind Australia’s number three telco of its less than auspicious customer service history in this country.
Presumably in the hope that the regions will go all the way with VHA, the company has delivered expanded 4G coverage in Westdale in Kootingal as part of a $5.3 investment to build 15 new sites in New England this year.
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