West, a leading US provider of CX and UCS, surveyed more than 500 consumers to understand how they define high-quality CX, gauge how communication preferences shift across self-service and proactive interactions and identify which industries are leading and lagging in CX delivery.
Sydney-based systems integrator and service provider VCPro now uses Nimble flash-based storage and Cisco UCS mini server hardware to run its desktop-as-a-service.
Does this mean smart traffic lights? For example, in Macquarie Park (the technology hub of Sydney) traffic light changes take[…]
Telstra had a badly run down copper distribution phone system.NBN has a large chunk of their network on an antiquated[…]
Just sell the whole thing to Telstra already. It can't get any worse.
I have no words to describe this development.Are they out of their minds?!In what universe would you choose to run[…]
There is a 25/5 speed tier, which used to be the default that all the ISPs were using, but then[…]