Displaying items by tag: Trouble Ticket

Tuesday, 03 September 2019 14:20

Zendesk and the art of customer maintenance

According to Adrian McDermott, President of Product at Zendesk, the trouble-ticket is no longer enough to manage customer interactions.

Published in Business Software
Monday, 29 March 2010 07:36

CIO sees future in the cloud

Cloud and automation are the hot topics for at least one CIO.

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