Telstra has improved the Triple Zero Emergency Call Service with Advanced Mobile Location on Android and Apple smartphones that have the latest OS updates, assisting emergency services operators to work out where you're calling from.
The telecommunications regulator ACMA has taken action against 15 telcos for failing to provide vital information that supports Australia’s emergency services such as Triple Zero and the Emergency Alert system.
Non-profit consumer action group Digital Tasmania has decried the fact that a $5.2 million investment to upgrade mobile services in Tasmania's west coast region has been limited to just one mobile operator – Telstra.
NEC Australia has devised and delivered a new Triple Zero Emergency Service platform for the Tasmanian Government, replacing the former Telstra analogue telephony service which was scheduled for decommissioning in 2019.
Telstra could face fines and also have to enter into a court-enforceable undertaking to satisfy the terms of its obligation to provide a triple-zero service after an outage last Friday affected the emergency call service.
The federal government’s decision to put the Triple Zero emergency service out to tender signals more cost cutting in telecommunications and health services, according to the Communications Union.
A modern Triple Zero Emergency Call Service utilising the latest technologies will be implemented nationally, with the federal government calling for expressions of interest for operators to take over the contract to provide “enhanced” services.
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