Telstra has improved the Triple Zero Emergency Call Service with Advanced Mobile Location on Android and Apple smartphones that have the latest OS updates, assisting emergency services operators to work out where you're calling from.
Telstra says triple zero calls are slowly returning to normal after they went on the blink following a cable outage on Friday morning.
A modern Triple Zero Emergency Call Service utilising the latest technologies will be implemented nationally, with the federal government calling for expressions of interest for operators to take over the contract to provide “enhanced” services.
The Australian Communications Consumer Action Network (ACCAN) wants SMS text capability for triple 000 calls implemented but has expressed concern that its recommendations for the change to the emergency call service have still not been implemented.
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