COVID-19 related issues affecting small businesses saw the number of enquiries to the ACCC in the first half of this year increase by 42%, compared to the previous six months, according to the competition watchdog’s small business in focus report.
Flight Centre has buckled under weeks of pressure from Australia’s competition and consumer watchdog the ACCC and has now stopped charging customers hundreds of dollars in cancellation fees in order to get a refund for travel cancelled due to the COVID-19 pandemic.
COVID 19: New Zealand’s competition regulator the Commerce Commission has issued guidance for consumers and businesses to assist them in understanding what their rights and obligations are in relation to disruptions to travel, trading and events as a result of the coronavirus pandemic.
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It starts today
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