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Displaying items by tag: Trade Practices

The Federal Court has ordered Optus to pay $5.26m in penalties for misleading customers in the advertising of its fixed network broadband plans, following an action brought against Optus by the ACCC.

Published in Technology Regulation

Rather than having to take Optus to court the ACCC has used the new consumer protection laws to hit Optus with 27 penalties totalling $178,200 for making false and misleading representations in its advertisements for its 'Max Cap' plans. Optus says it eleccted to pay the fines, without admitting guilt, rather than contest the matter in court.

Published in Technology Regulation

The ACCC has come down hard on yet another 'unlimited' communications offer, this time TPG's $29.95 per month 'unlimited' ADSL.

Published in Technology Regulation

Justice Nye Perram has delivered a stinging rebuke to Optus in finding it in breach of the Trade Practices Act for its 'Think Bigger' and 'Supersonic' broadband advertising campaigns.

Published in Technology Regulation

The ACCC has launched a legal action against mobile service VIPtel (a trading name of EDirect Pty Ltd), a mobile service provider using the Optus network, with a long list of allegations of horrendous unconscionable and misleading telemarketing practices.

Published in Technology Regulation

ACCAN has called on the ACCC to stamp out what it says is out of control "wall-to-wall deception that seems to pass for marketing" in the telecoms industry, and it wants offending telcos to pay $1m into a plain language promotion fund for each breach of the Trade Practices Act.

Published in Technology Regulation

Hearings start today in the Federal Court in Melbourne in a case brought against Telstra last March by the ACCC alleging that Telstra had deliberately delayed the rollout of competing ADSL networks by claiming, falsely, that there was no room in its exchanges for competitors' DSLAMs or other equipment.

Published in Technology Regulation
The ACCC has told mobile operators that they must not advertise data rates on wireless broadband services in excess of those generally achievable or likely to be achieved by consumers using the network.

Published in Strategy
The ACCC has secured a court enforceable undertaking from TPG over its claims of "unlimited" calls and text messages under its "Unlimited Cap Saver" mobile phone plan advertised on television, in newspapers and on billboards. In late 2008.

Published in Market
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