Townsville City Council is using Interactive Intelligence's Customer Interaction Center software in its customer service centre.
NBN Co has launched services on its FTTH network in Townsville, through local ISPs Internet Solutions and North Queensland Telecom that are buying services from NBN Co wholesale partner, Nextgen Networks.
This is an unbearably good headline :-)
Great Stuff Sam - I wish this could go out to a larger audience.
5G will save us, and the NBN will have to be redone anyway.
As always, a great article Sam.
I will never forgive him.