Construction and engineering company, FKG Group, is establishing a technology park in the Queensland city of Toowoomba which it says will give a significant boost to regional Australia and support the innovation agenda of the State and Federal governments.
Interactive Intelligence has appointed Malcolm Angell as Australia/New Zealand contact centre solutions consultant.
Toowoomba Regional Council (TRC) in Queensland will deploy the Interactive Intelligence (Nasdaq: ININ), all-in-one IP communications software suite, Customer Interaction Center (CIC), at its new customer service call centre due to open in early 2011.
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