Displaying items by tag: Todd Gorsuch

GUEST OPINION BY Todd Gorsuch, CEO, Customer Science: Heightened customer demand and a need for staff to work from home are causing big headaches for contact centres around the country.

GUEST OPINION BY Todd Gorsuch, CEO, Customer Science: Heightened customer demand and a need for staff to work from home are causing big headaches for contact centres around the country.

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