Displaying items by tag: Telemarketing

Australians want more control over how their information is used by businesses to contact them for marketing, according to new research released by the ACMA.

Published in Technology Regulation

Telemarketing and spam emails or SMS messages are an issue for many Australians, with ACMA, the Australian Communications and Media Authority “protecting the public by promoting and enforcing the law.”

Published in Technology Regulation

Complaints about unwanted telemarketing calls from solar companies have halved since 2018, following a clampdown by the Australian Communications and Media Authority (ACMA) to reduce illegal telemarketing calls from the solar sector.

Published in Energy

A breach of Australia’s telemarketing rules has cost American vacation time-share market company Wyndham Destinations Asia Pacific $159,600 in a fine imposed by Australia’s telecommunications regulator ACMA.

Thursday, 26 September 2019 02:18

ACMA warns SA Liberal Party over robocalls breach

The South Australian (SA) Division of the Liberal Party of Australia has been taken to task by the telecommunications regulator the Australian Communications and Media Authority (ACMA) for making polling robocalls during prohibited calling times.

Telco BVivid has paid fines totalling $25,000 for making telemarketing calls to consumers in areas transitioning to the NBN that breached Australian Consumer Law.

Thursday, 01 August 2019 11:25

TIO warns of 'misleading' NBN telemarketing

The Telecommunications Industry Ombudsman's latest report describes the misleading behaviour of "a small number of retail service providers" and explains what consumers and businesses can do to protect themselves.

Published in Telecoms & NBN

The telecommunications regulator, The Australian Communications and Media Authority, continues to clamp down on unlawful telemarketing and breaches of spam laws, with electricity, gas and Internet provider Sumo Power the latest company to be hit with a penalty for infringing the law on telemarketing.

Published in Strategy

The Australian Communications and Media Authority has fined Primus Telecommunications and iSelect $8400 apiece for telemarketing services to consumers after they had withdrawn their consent. Dodo Services was formally warned for a similar offence.

Published in Technology Regulation

Broadcast giant Foxtel has been caught in a crackdown on compliance with telemarketing laws and fined $25,200 for breaching requirements for telemarketers to end a call immediately when asked.

Published in Technology Regulation

Unsolicited scam telephone calls still plague Australia, with a new report just released by the Australian Communications and Media Authority revealing that six in 10 Australians are more concerned with scam calls now compared to five years ago.

Published in Market

Telemarketing company Lead My Way has fallen foul of the Do Not Call rules governing unsolicited telemarketing calls, paying a penalty of $285,600 for an infringement following an investigation by the Australian Communications and Media Authority.

Published in Telecoms & NBN

The Australian Communications and Media Authority and the Canadian Radio-television and Telecommunications Commission (CRTC) have joined hands to take up the fight against unwanted telemarketing and emarketing.

Published in Technology Regulation

The Australian Communications and Media Authority is considering possible changes to the rules and regulations governing telemarketing and research calls, including providing greater clarity to assist consumers receiving the calls.

Published in Technology Regulation

Convenience meals manufacturer, Easymeals by Flavour Makers, has been hit with a $13,600 penalty for breaching the Do Not Call Register.

Published in Technology Regulation

The Australian Communications and Media Authority (ACMA) continues a crackdown on companies breaching the Do Not Call Register Act, with a financial services company – Premium Financial Services – hit with a $34,000 infringement notice after telemarketing calls were made in breach of the Act.

Published in Technology Regulation

Two companies have run foul of the Australian Communications and Media Authority’s rules over telemarketing calls to numbers on its Do Not Call Register.

Published in Technology Regulation
Monday, 27 April 2015 13:27

Do Not Call Register now permanent

More than 10 million telephone numbers listed on the Australian Communications & Media Authority (ACMA) Do Not Call Register are now permanent.

Published in Strategy

Unsolicited sales calls are a blight on the CIO's time. Yet, any enterprise is itself going to be sales-oriented. Is there a middle ground?

Published in The Wired CIO

The Australian Communications and Media Authority (ACMA) is hailing the continuing success of the Do Not Call Register, with more than 10 million numbers registered with the service to ensure less or no unsolicited calls are received from telemarketers.

Published in Strategy
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