Telecoms industry veteran David Joss has joined SaaS platform provider Prvidr as its new CEO as the company further expands its client base and industry verticals.
Phone and internet complaints increased during the third financial quarter, the Telecommunications Industry Ombudsman's latest report says.
With the Communications Workers Union (CWU) calling for a National Senate Inquiry into what it calls the "shambolic NBN network", over 100 subcontractors arrived outside the NBN Co North Sydney office to "protest against the NBN Co's shambolic management and pyramid contracting scheme that's leaving workers struggling to make ends meet."
Telecommunications company Beam has partnered with Australia Post Group to sell Zoleo, a satellite device, across Australia Posts’ 4,300 outlets with half of them located in rural and remote regions and communities.
The three months between October and December 2020 showed a drop in complaints rates for Australia’s telecommunications service providers to the Telecommunications Industry Ombudsman (TIO), according to the telecoms industry peak body Communications Alliance.
New Zealand’s competition enforcement agency and regulator The Commerce Commission has launched an online survey aimed at helping telecommunications stakeholders have their say on the next phase of regulation for fibre service providers.
Difficulties recognising consumers impacted by family violence, and a better understanding of what a consumer needs to feel safe, are some of the challenges facing telcos when resolving phone and Internet problems, according to a report by the Telecommunications Industry Ombudsman.
Australian Company recognised globally in same year it signed strategic Azure agreement with Microsoft
AWARD ANNOUNCEMENT: Macquarie Cloud Services (part of Macquarie Telecom Group, ASX: MAQ), has won the Managed Services Innovation of the Year award at the annual Global Telecom (Glotel) Awards. The company was recognised for its Azure Managed service, developed exclusively for the Microsoft Azure platform.
Complaints about phone and Internet services decreased 4% in the last financial year ending 30 June 2020, but despite the drop residential consumers and small businesses still made 127,151 complaints to the Telecommunications Industry Ombudsman over the 12-months, according to the TIO’s 2019-20 annual report.
Telecoms lobby group and peak industry body Communications Alliance has welcomed the release of a set of draft propositions by the counsel assisting the Royal Commission into Natural Disaster Arrangements, and its focus on information flows between Governments and essential infrastructure owners and operators, to enhance coordinated engagement and response during national disasters.
Telecommunications network traffic has been spiking around the world, demonstrating the critical roles of networks and connectivity during the coronavirus pandemic, according to Nokia, which just published its annual global sustainability report.
1300 Australia is amending its current and future contracts to refund part of the termination fees paid by small business customers after the competition watchdog ACCC raised concerns that some of the contracts were unfair.
Macquarie Telecom, part of Macquarie Telecom Group, has launched a cloud-based desk hosted voice system. - Hello - which it says aims to help businesses adjust to the NBN while reducing the complexity and “mitigating the security issues weaved into modern phone systems”.
Nokia is providing an end-to-end 5G portfolio to telecom operator SoftBank, with the company becoming "first in the world" to have successfully completed tests demonstrating that non-standalone 5G technology can be used to commercially operate connected cars.
New Zealand energy and telecoms giant Trustpower has deployed global security vendor Nozomi Networks’ guardian solution as it continues investment in enhancing its security systems.
The United States blacklisting of Chinese telecom giant Huawei Technologies, barring the company from doing business with US tech companies, will not significantly impact the company’s revenues as it generates less than 1% of revenue from the US, says analytics firm GlobalData.
The global telecoms sector will thrive in 2020, but individual operators could face challenges, particularly over 5G, according to a new report by The Economist Intelligence Unit.
Optus has switched on a new tower in the suburb of Bohle Plains in greater Townsville to boost mobile coverage in the area as part of the national telcommunications black spot alleviation program.
New Zealand’s competition regulator, the Commerce Commission, is set to recommend that the resale copper voice services of the country’s largest telco Spark be deregulated.
Australia’s largest telco, Telstra, and French-based telecoms provider Orange Business Services, have come in just behind Japanese telco NTT Communications in the Asia Pacific cloud telecoms leadership rankings released by analytics firm GlobalData.
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