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Displaying items by tag: Telecoms regulation

A year after introducing strict new complaints-handling requirements, the telecoms regulator ACMA has released data showing telcos received a total of 1.4 million complaints over the full 2018–19 financial year - but concerns over telcos providing "late or inaccurate data" have resulted in the authority excluding the data provided by Optus from its report.

Published in Telecoms & NBN
Tuesday, 17 July 2012 12:06

TCP, ACMA, and mobile pricing

The telecomms industry has dodged a bullet with the acceptance by ACMA of the updated Telecommunications Consumer Protection Code (TCP) by ACMA. The self-regulation body Communications Alliance has responded to calls for improved consumer protection with some significant improvements. New standards will apply to information provided to consumers, how products are advertised, what is presented on the bill, and complaint-handling procedures.

Published in Technology Regulation
Telecom New Zealand has secured an extension the deadlines for separating its IT systems, required as part of the operational separation undertakings given to the New Zealand Government.

Published in Government Tech Policy
Most of Australia's tier 2 carriers have bandied together to issue a joint statement calling on all members of Parliament and senators to support the passage of the telecoms reform legislation and not to delay considering it.

Published in Government Tech Policy
ACCAN is proposing an amendment to the telecoms legislation that would be "truly historic for enhancing end-user welfare, both for consumers and business, and in so doing strengthen the development of a networked information economy."

Published in Strategy
The CEOs of seven of Telstra's fixed line competitors - Netspace; Macquarie Telecom; Optus; iiNet; Primus; Internode and TransACT - have written to ACCC chairman, Graeme Samuel, warning that the ACCC's recently published indicative prices for fixed line services, if implemented, would lead to a significant increase in prices of services to end users.

Published in Strategy
The Australian Government has published more than 30 submissions received in response to its call for industry input on the legislative framework for the National Broadband Network.

Published in Strategy
The new consumers telecommunications body, ACCAN is proposing to expand its scope to cover broadcasting and to demand legislation requiring that the government formally respond when presented with evidence of systemic failures in the telecoms and broadcasting markets. Also on the table is a proposal that it lobby for "The abandonment or reform of self-regulation to a best practice system that better delivers consumer outcomes, and is more technology neutral."

Published in Strategy
Optus has released its submission to the government's review of telecommunications regulation, calling for Telstra to be broken up into separate network-owning and retail service providing entities and for it to be forced to divest its 50 percent stake in Foxtel.

Published in Strategy
Tuesday, 28 April 2009 09:03

Pssst'¦ wanna job? NBN is recruiting a CEO

Following the incorporation of the state-owned NBN Company last week, a CEO is now required.

The Government has foreshadowed the biggest reform of telecommunications regulation in more than a decade as part of its revised plans for the national broadband network, and has set out a series of radical proposals in a discussion paper.

Published in Strategy
Thursday, 12 March 2009 02:19

The dark side of AT&T's $US17b investment plans

Australians may look enviously at the USA where AT&T has just announced plans to expand its FTTN/H network to 30 million homes and to offer femtocells along with a host of other upgrades, but, according to one expert a series of regulatory failures has destroyed competition and left US telecoms consumers at the mercy of megacorporates like AT&T.

Published in Market
The departure of Sol Trujillo from Telstra will pave the way for structural separation of the carrier and the NBN is dead in the water says the Australian boss of Telecom NZ's giant services subsidiary Gen-i. What's more, regulation will continue to play a big role in the newly separated Telstra.

Published in Beerfiles
There’s been a call for urgent action by the Australian Competition and Consumer Commission (ACCC) to intervene in Telstra’s plans to reportedly forcibly disconnect competitors in a Canberra exchange.
Published in Strategy
Wednesday, 25 February 2009 03:27

ACCC extends fixed service review deadline

Telstra has written to the ACCC requesting an extension until 10 April of the ACCC's deadline of 13 March for submissions to its Fixed Services Review discussion paper.

Published in Market
Thursday, 12 February 2009 01:44

How about a Communications and Content Alliance?

Music industry veteran, Michael Smellie, addressing a Communications Alliance conference in Melbourne, says there needs to be more collaboration between different industry sectors involved in broadband, and has suggested that Communications Alliance might broaden its membership base to embrace content providers.

Published in Market
The ACCC is proposing to vary the declared domestic transmission capacity service (DTCS) to exclude large number of capital-regional transmission routes and exchange service areas .

Published in Market
After news came through earlier today that the NBN Expert Panel had released its report, which the Government says it will not release, the inevitable cry of complaint from the Federal Opposition has arisen, blasting Senator Conroy for the secretive process.

Published in Strategy
The Opposition’s desires to see the NBN (National Broadband Network) report released publicly seem to have been dashed by the Minister for Communication’s latest statement, which says the report has been received, but won’t be released to anyone else.

Published in Strategy
A stoush has erupted between Telstra and Unwired after Telstra invoked an Unwired submission to the ACCC to claim that Unwired supported Telstra's push for "an overhaul of Australia's telecommunications regulatory regime."

Published in Government Tech Policy




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