The Australian Mobile Telecommunications Association (AMTA) and telecommunications lobby group Communications Alliance have issued the first edition of Keeping Australians Connected, providing guidance and industry advice around the delivery of telecommunications services in the wake of the COVID-19 pandemic,
Telecommunications consumer group ACCAN has called on Australia’s telecommunications networks to ensure that no Australian is left offline during the COVID-19 pandemic, while welcoming the Federal Government's expansion of telehealth services during the pandemic.
Phone and Internet complaints by Australian consumers and small businesses declined in the final quarter of 2019, but there’s been a steady 1% increase in complaints when comparing July to December 2019 against the same period in the previous year.
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