Mobile phone services provider Lycamobile has been penalised $600,000 by the telecommunications industry regulator ACMA after prolonged and large-scale customer data failures, which could have put people in danger.
The telecommunications industry regulator, the Australian Communications and Media Authority (ACMA), has signed a memorandum of understanding (MOU) with the Australian Financial Crimes Exchange (AFCX) which enables the exchange of information about unauthorised mobile number porting when it’s used for scams, fraud and financial crime.
Scammers are using telephone calls, SMS messages and emails to take advantage of Australia’s COVID-19 vaccination rollout.
The telecommunications industry regulator, the Australian Communications and Media Authority (ACMA) has opened applications for Australian news businesses wishing to register for the News Media and Digital Platforms Mandatory Bargaining Code.
The telecommunications industry regulator, the Australian Communications and Media Authority (ACMA), is seeking public feedback on its compliance priorities for its 2021–22 work program.
Offshoring jobs in the telco industry is a failed strategy and mainly responsible for the temporary 1500% increase in consumer complaints over Internet services, as announced by the Telecommunications Industry Ombudsman, Macquarie Telecom group executive Luke Clifton claims.
Western Australian owned telco Pentanet has appointed former iNet CEO David Buckingham as chairman.
Network Operators continue to invest in 5G and build out their infrastructure. With the recent impact of world events, the pressure is on to explore additional ways beyond traditional subscription models to monetize existing investments and speed up returns.
Data centres service provider DCI Data Centers has appointed Verghese Jacob as Chief Technology Officer and member of its executive leadership team.
The Australian Competition and Consumer Commission (ACCC) and the Telecommunications Industry Ombudsman (TIO) have inked a new agreement setting out how they will work together on ensuring compliance with consumer law and their approach to the resolution of systemic issues in the telecommunications industry.
Congestion, and outages across the national broadband network have remained at low levels, with no material increase compared to previous months due to increased usage across the network during the COVID-19 pandemic, according to NBN Co chief executive Stephen Rue.
Ericsson is introducing an entitlement server solution for on-device eSIM subscription activation without QR-codes for smartphones, enabling consumers to remotely activate and manage their eSIM-enabled smartphone.
New Zealand’s competition regulator, The Commerce Commission, has released draft guidance to help the telecommunications industry understand its approach to monitoring and enforcing obligations on telco Chorus - and other local fibre companies (LFCs) - to allow retailers access to unbundled fibre services with acceptable terms and prices.
Phone and Internet complaints by Australian consumers and small businesses declined in the final quarter of 2019, but there’s been a steady 1% increase in complaints when comparing July to December 2019 against the same period in the previous year.
Australia’s telecommunications regulator ACMA is stepping up its crackdown on scams perpetrated over mobile phone networks with plans to introduce new rules to prevent mobile number porting fraud.
A crackdown on scams perpetrated over phone networks is underway as the Australian Government works with the telecommunications industry regulator ACMA in an effort to combat the increasing scurge of scams.
Broadcast transmission service Broadcast Australia has officially launched its rebranding to BAI Communications Australia as part of a strategy to extend its service offering to existing and potential customers, and drawing on its global experience designing, building, and operating communications infrastructure and networks.
The Communications Alliance, Australia’s peak body for the telecommunications industry, has condemned the behaviour of a small number of service providers found to be engaged in “misleading sales practices”.
Online cloud directory Cloudscene has launched Cloud Pathfinder, an online app that allows enterprises to search and connect with cloud partners “anytime, anywhere”.
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