Displaying items by tag: Telecommunications Industry Ombudsman

Wednesday, 27 February 2019 18:34

TIO lists sales practices driving consumer telco debt

The Telecommunications Industry Ombudsman says it has identified four common selling practices by telecommunications service providers that lead to consumers making financial commitments which they find impossible to keep.

Published in Mobility

The Australian Labor Party says Communications Minister Mitch Fifield has finally dumped his original plan to abolish the Telecommunications Industry Ombudsman after the government put forward a list of recommendations that it said would strengthen the role of the TIO.

Published in Telecoms & NBN

The head of Australia's second biggest telecommunications company has told staff that they would be fired if they upset customers, a report claims.

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