Australia's Communications Alliance has "welcomed the announcement by the Telecommunications Industry Ombudsman (TIO) that complaints dropped by 11.2% in the most recent quarter."
Australia’s telecommunications regulator, the Australian Communications and Media Authority (ACMA) says a study it commissioned shows telco in-store sales staff may not be adequately checking that customers have the capacity to pay for the services they are purchasing.
There’s no letup in the work of the telecommunications consumer protection agency, the Telecommunications Industry Ombudsman, despite the coronavirus crisis forcing its own workers to work from home like millions of other Australians.
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