Displaying items by tag: Telecommunications Consumer Protections (TCP) Code

Monday, 14 August 2017 20:13

ACMA issues reminder on TCP Code compliance

The Australian Communications and Media Authority has issued a reminder that Carrier Service Providers in the telecommunications sector have until the beginning of September to lodge statements of compliance with the Telecommunications Consumer Protections Code.

The guide setting out principles and practices that telecommunications and Internet service providers can use when dealing with consumers in financial hardship has been updated.

Published in Telecoms & NBN

Communications regulator the Australian Communications and Media Authority (ACMA) says telcos are continuing to deal with consumers experiencing financial hardship in a way that remains largely compliant with their obligations under the Telecommunications Consumer Protections (TCP) Code.       

Published in Telecoms & NBN

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