Displaying items by tag: Telecommunications Consumer Protections (TCP) Code

The telecommunications regulator, the Australian Communications and Media Authority, says telco customers will now be better protected under new consumer protection rules it has just introduced.

Published in Telecoms & NBN

The latest report by the Telecommunications Industry Ombudsman showing significant falls in complaints volumes about landline, mobile and Internet services does not represent “job done” by any means, according to the  telecommunications industry lobby group, Communications Alliance.

Published in Telecoms & NBN

The telecommunications industry lobby group, Communications Alliance, has told the Australian Communications and Media Authority it wants stronger, enforceable protections for Australia’s telecommunications consumers.

Published in Telecoms & NBN

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