Displaying items by tag: Telecommunications Consumer Protections (TCP) Code

Six telecommunications providers who have failed to meet their obligations for a second time under the Telecommunications Consumer Protections Code (TCP) have now been ordered by the industry watchdog to comply.

Published in Telecoms & NBN

There has been a strong level of compliance by telcos with the Telecommunications Consumer Protections (TCP) Code in the three years since its introduction.

Published in Telecoms & NBN

Fewer telco and Internet consumers are experiencing problems with their services, but despite the good news it seems that some customers might be reluctant, or just simply don’t bother, to exercise their right to complain.

Published in Telecoms & NBN

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