Displaying items by tag: Telecommunications Consumer Protections (TCP) Code

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Thursday, 08 October 2015 14:57

The ACMA hits non-compliant telecommunications providers – again!

Six telecommunications providers who have failed to meet their obligations for a second time under the Telecommunications Consumer Protections Code (TCP) have now been ordered by the industry watchdog to comply.

Published in Telecoms & NBN

Wednesday, 07 October 2015 20:59

Strong compliance by industry with telco consumer code

There has been a strong level of compliance by telcos with the Telecommunications Consumer Protections (TCP) Code in the three years since its introduction.

Published in Telecoms & NBN

Thursday, 02 July 2015 15:14

Do you exercise your right to complain about your telco, ISP?

Fewer telco and Internet consumers are experiencing problems with their services, but despite the good news it seems that some customers might be reluctant, or just simply don’t bother, to exercise their right to complain.

Published in Telecoms & NBN

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