Consumer complaints to Australia’s telcos increased by 7.8 complaints per 10,000 Services- in Operation (SIOs) for three months of the July-September 2020 quarter, an increase over the previous quarter’s ratio of 7.4.
The Australian Communications and Media Authority (ACMA) has directed Telstra to comply with its billing accuracy obligations after an investigation found it had overcharged more than 10,000 customers a total of almost $2.5 million over a 12-year period.
Australia’s telecommunications regulator, the Australian Communications and Media Authority (ACMA) says a study it commissioned shows telco in-store sales staff may not be adequately checking that customers have the capacity to pay for the services they are purchasing.
I had met Graeme many times over the years. Always impressed by his ability to stay current in such an[…]
A great loss to us indeed. I met Graeme a couple of times during the 1980s when he came to[…]
NBN enterprise ethernet is an answer to the question "how can we make nbn profitable?"A business would be crazy to[…]
Yep. Both can go.
Well written Sam,In addition to the disgusting level of propaganda used by US-led corporations and corrupt warhawk military to discredit[…]