Displaying items by tag: Technologies

While medium sized enterprises are typically slow to invest in operational improvements, they have much to gain from embracing new generation financial software

GUEST OPINION by Claudia Pirko, ANZ Regional Vice President, BlackLine: Too large to pivot on a sixpence, too small to drop big bucks on products and processes to help their operations run more smoothly and cost effectively…many mid-sized Australian businesses are behind the eight ball, when it comes to spending money on solutions that increase efficiency internally.

Published in Guest Opinion

While some technologies followed expected growth patterns, the reality of a global pandemic has resulted in unprecedented technology acceleration that has fundamentally changed how we live and work, according to a report from professional services firm Deloitte Austraia..

Published in Health

GUEST OPINION by Peter O’Connor, Vice President Sales Asia Pacific, Snowflake:  Keen to find ways to stay a step ahead of their competitors, growing numbers of organisations are embarking on new data science projects. Properly designed and implemented, such projects can provide valuable insights into everything from market sentiment and mood to the performance of manufacturing facilities and supply chains.

Published in Guest Opinion

GUEST OPINION by Priyanka Roy, product consultant, ManageEngine:  Growing populations, cybersecurity concerns, staffing shortages and rising healthcare costs have been putting pressure on healthcare systems around the world. Faced with the combination of increasing demand for services and constrained resources, medical professionals are turning to new technologies to help ease the pressure.

Published in Guest Opinion

GUEST OPINION by Brendan Maree, Vice President Asia Pacific at 8x8: As Australia emerges from its COVID-19 lockdown restrictions, businesses are coming to terms with how they will need to operate under ‘new normal’ conditions.

Published in Guest Opinion

Two-thirds of banking executives believe that new technologies such as Artificial Intelligence (AI) and machine learning will continue to have the greatest impact on the global banking sector in the next five years, according to a new report conducted by the Economist Intelligence Unit (EIU) for banking software company Temenos.

Published in Market

Australia’s healthcare system must quickly incorporate technologies including remote consulting, wearable monitors and full digitisation if it is to meet the challenges of the coming decade, an investigation by the Australian Academy of Technology and Engineering (ATSE) has found.

Published in Health

Australian banks are at risk of losing US$3 billion in payments revenue by 2025 due to the growth of digital payments and competition from non-banks, according to a new research report.

Published in Market

Telecommunications service provider Next Telecom has ramped up its business with the acquisition of four Melbourne-based telcos - Next Business Telecommunications, Business Class Telecom, Nextalk and WireNetworks.

Published in Telecoms & NBN

The newly re-elected president of Australia’s Telecommunications Association (TelSoc), Reg Coutts, says Australia has fallen “somewhat behind” its APAC neighbours in recent years in developing the technologies that will be required to flourish in the 21st century.

Travellers across the world are increasingly prioritising value over cost, demanding more autonomy over personalisation and using digital solutions to research and manage their trips – but they have encountered problems of trust with online travel reviews.

Published in Market

Robotics and automation will have the biggest impact on the global mining industry in the next 15 years, according to mining executives.

Published in Strategy

Start-ups from the Hunter region of New South Wales are showcasing their products and services — including a claimed world’s most efficient wind turbine — to potential investors at the 2019 Launch Festival in Sydney.

Published in Strategy
Friday, 31 May 2019 12:45

Curtin Uni, Optus appoint chair in AI

The 2019 John Booker Medallist, Professor Brad Yu, has been appointed the Optus Chair in Artificial Intelligence at Western Australia’s Curtin University.

Published in Education

Higher education CIOs should have technologies on their radar this year, especially as they look to enhance their competitive advantage and support emerging business models, according to a newly released analyst report.

Published in Market

Australian firms’ “need for speed” will drive tech spending in 2019, according to one global analyst firm which projects Australia’s tech market growth to accelerate from 1% in 2018 to 2% in 2019 and 3% in 2020.

Published in Strategy

Enterprise communication is a challenge

Businesses today are more dynamic and globalised than ever. With the help of the internet and other technologies, we live in a world where we can operate businesses from practically anywhere. And with that, virtual work relationships are on the rise as companies expand geographically. Whether it be colleagues from a different state or clients from another time zone, businesses are increasingly being challenged with how to maintain healthy virtual relationships.

The solution? Video conferencing.

It’s not something new but in recent years has become a go-to method for one-on-one and group communications. A Forbes Insights study revealed 80% of executives saw the growing use of video call by internal teams and 84% said their staff were using video calls to meet with external stakeholders.

Video conferencing breaks down geographic boundaries. It opens boundless opportunities by creating seamless visual experiences with people in different places. With real-time streaming, video calls diminish the sense of distance as users are immersed in the visual experience. This is particularly important for stakeholders that live or work remotely so that they can maintain the same level of communication without feeling communication or their relationships are compromised.

Humans are also highly visual. Studies show we are faster and better at processing visual information than text or audio. We build stronger connections through facial recognition rather than only voice. Similarly, virtual face-to-face conversations are likely to create a deeper sense of understanding, rather than via email or other non-visual communication forms.

Video is the ‘killer app’ for Enterprise

Video conferencing has become a necessity for communication and relationship building. And yet not all businesses are willing to adopt it. Why? Businesses often are reluctant to add more communication tools, on top of the fragmented calling, chat and messaging products they already depend on. Instead, enterprise and government organisations are increasingly seeking Unified Communication (UC) tools that can bring all communication services together. One vendor and one solution in the cloud.

What is Unified Communications?

Unified Communications tools promise to improve productivity, enhance security and lower the operational cost of enterprise communications. In fact, 98% of executives from the Forbes study believe consolidation of platforms would encourage greater governance and control by IT teams, along with 92% agreeing consolidation would bring about better cost savings.

Many businesses already use Microsoft Office 365 for internal voice and video calling (Skype for Business), chat (Teams) and collaboration on cloud-based documents and projects. So with the move toward Unified Communications, it is no surprise that Microsoft is a preferred vendor for mid-size, enterprise and government organisations.

Unified Communications via Teams

This is where MNF Enterprise’s Cloud Connect SaaS comes in. Cloud Connect is a seamless and intuitive way to deliver landline and mobile calling via Microsoft Teams. Calls are delivered via the MNF global network, enabling users to call outside their organisation and use receive calls on existing phone numbers, bridging a key functionality gap for Office365 users.

Cloud Connect equips Microsoft Teams with traditional PBX features and a range of call centre capabilities. Users are able to connect and communicate from any device including desktop, laptop, tablet and mobile devices. In addition to voice calls, users can host high quality video calls and web conferences with up to 250 participants.

Maximise your Office 365 investment

Cloud Connect is a game-changer for organisations that rely on Microsoft Office 365. It enables any organisation to transform Microsoft Teams into a fully featured cloud PBX system and deliver a modern Unified Communications experience.

Best of all, by using Teams for corporate voice and video calling, organisations can extract even more value from their existing Office 365 Enterprise licenses.

Embrace the opportunity of video conferencing and Enterprise Unified Communication. Unlock the hidden potential of O365 with Cloud Connect for Teams.

More than half of Australian workers (55%) would exchange their work-related data for more-customised compensation, rewards and benefits, and 58% of Australian workers would do so for more customised learning and development opportunities, according to a new report from a global management firm.

Published in Data

More than half (51%) of Australian workers are fearful about losing their jobs due to the impact of technologies like artificial intelligence and automation, according to new research released to coincide with the official opening of Swinburne University of Technology’s new Centre for the New Workforce.

Published in Market
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