Displaying items by tag: TPG

The Australian Communications and Media Authority (ACMA) has blasted Telstra, Optus, TPG and Dodo for letting down their customers, finding all of the telcos in breach of consumer protection rules after more than 1,500 of their customers were left without services while trying to migrate to the National Broadband Network (NBN).

Published in Telecoms & NBN

Pre-paid mobile phones are gaining in customer satisfaction, overtaking post-paid plans for the first time, the research firm Roy Morgan claims, adding that the change has come about in the last 12 months.

Published in Mobility

The Australian consumer watchdog has lost an appeal against a pre-payment scheme being used by telecommunications provider TPG Telecom, with the Full Federal Court finding for the company on Thursday.

Published in Telecoms & NBN

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