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Wednesday, 02 June 2021 15:02

Comms Alliance welcomes reduction in telco complaints, TIO responds, MacTel comments

Australia's Communications Alliance has welcomed the continuing trend of reduced volumes of telco-related complaints to the industry ombudsman.

Published in Telecoms & NBN

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Tuesday, 18 May 2021 00:05

Macquarie Telecom Group CEO David Tudehope says TIO report 'highlights systemic failures'

Macquarie Telecom Group CEO David Tudehope believes the TIO report highlights systemic failures despite greater reliance on telco services and the industry doing incredibly well during the pandemic.

Published in Telecoms & NBN

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Monday, 17 May 2021 23:57

TIO investigation finds poor sales practices, hidden costs and unclear information affecting telco consumers

The Telecommunications Industry Ombudsman’s (TIO) latest systemic investigation report "reveals the problems with telco sales practices that can lead to consumers signing up for products or services they don’t understand or need."

Published in Telecoms & NBN

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Comments

Re: iTWire - 5 Ways You Can Improve Your Mobile Signal

All mobile phone repeaters are illegal in Australia, with the exception of the celfi units, because the carriers can remotely[…]
Re: iTWire - The spectrum wars - again

To this day there is still some 700MHz spectrum unallocated.NO there isn't! I'm sorry but you are wrong here. The[…]
Re: iTWire - The spectrum wars - again

If TPG or Optus are limited in the amount of spectrum they can buy (by a cashed up telstra with[…]
Re: iTWire - Why owning a 4G LTE signal booster is beneficial?

All of the repeaters linked to in this article are ILLEGALThe only legal repeaters authorized for use by the ACMA[…]
Re: iTWire - 10 Steps to Fight Back Against Identity Theft

Mortgage fraud where identity theft makes families homeless, is not being helped in the U.S. by private equity/lending firms, banks[…]