Displaying items by tag: TIO

Phone and Internet complaints by Australian consumers and small businesses declined in the final quarter of 2019, but there’s been a steady 1% increase in complaints when comparing July to December 2019 against the same period in the previous year.

Published in Telecoms & NBN

The Telecommunications Industry Ombudsman says effective consumer safeguards are important to ensure timely connection and repairs for telecommunications consumers, as it begins its consideration of the Federal Government’s review of safeguards for teleco services.

Published in Telecoms & NBN
Tuesday, 10 December 2019 14:46

ACCC takes action against Superfone

The Australian Competition and Consumer Commission (ACCC) has instituted Federal Court proceedings against telecommunications provider Superfone for alleged false or misleading representations, and for alleged breaches of laws designed to protect consumers from issues arising from unsolicited telemarketing sales.

Published in Telecoms & NBN

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