Hearing services group Hearing Australia has switched to enterprise software company Rimini Street support for its mission-critical ERP system.
According to Adrian McDermott, President of Product at Zendesk, the trouble-ticket is no longer enough to manage customer interactions.
Huawei has announced a partnership with "one of Australia's most trusted mobile phone and tablet repairers, Happytel", which Huawei says has "reinforced its commitment to customer service".
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