Melbourne-based Soapbox.ai is applying AI to improve ITSM and other service desks.
Continuing in its mission to offer the best customer service, Apple has announced a new "Today at Apple" program with a whole new range of free classes on offer.
Microsoft will end support and updates for Windows 7 on 14 January next year, the company says, advising users to switch to Windows 10 in order to "keep the good times rolling".
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