Displaying items by tag: Support

HOW AUSTRALIAN CHILDREN WITH ADHD, ASD, DYSLEXIA AND DYSCALCULIA CAN BE BEST SUPPORTED WITH ONLINE LEARNING

October is the national awareness month for various special learning needs including ADHD, dyslexia and dyscalculia. Whilst the approach to supporting school students with these needs draws increased attention from parents and the education system, often these students need additional learning support to ensure they are making learning progress in the classroom. 

Published in Not For Profit
Wednesday, 14 July 2021 21:45

Extracting maximum meaning from data science

GUEST OPINION by Peter O’Connor, Vice President – Sales, Asia Pacific, Snowflake:  As the amount of digital data in the world continues to grow exponentially, extracting meaning from it is becoming an increasingly challenging task.

Published in Guest Opinion

Channel enterprise solutions provider Wavelink has launched a new partner program tailored to each of its different types of partners to ensure they have the best support to be successful in the market.

Published in Resellers

IT and business consulting services firm CGI is supplying a new digital licensing platform to manage the various licenses, registrations, permits and certificates required by New South Wales Government agencies to promote public safety and ensure compliance with legislation.

Published in Technology Regulation

GUEST OPINION by Simon Howe, Vice President Sales Asia Pacific, LogRhythm: As businesses come to terms with the reality of operating amid the legacy of COVID-19, many are realising their old approach to IT security is no longer up to the task.

Published in Guest Opinion
Wednesday, 23 June 2021 14:46

Oracle Support Rewards cuts support costs

The Oracle Support Rewards program is said to help customers speed migrations to the cloud while reducing software licence support costs.

Published in Cloud

With Systemology delivering business process automation and transformation since 2012, and its team experts in the field for over 20 years, the company’s expert business process skills, deep technical knowledge and commitment to customer satisfaction is what its customers say is Systemology’s most valuable differentiation in the marketplace.

Published in Business IT
Friday, 20 November 2020 11:18

What's so great about TPG's new offering, felix?

What is it that makes felix, the new mobile service from TPG Telecom, such an outstanding offering?

Published in Open Sauce

It has taken Microsoft a few months, but the software behemoth has finally decided to start rolling out mouse and trackpad support to Office for iPad users in a phased rollout that will take about two weeks.

Published in Business Software

Offshoring jobs in the telco industry is a failed strategy and mainly responsible for the temporary 1500% increase in consumer complaints over Internet services, as announced by the Telecommunications Industry Ombudsman, Macquarie Telecom group executive Luke Clifton claims.

Published in Telecoms & NBN

Remote support software specialist LogMeIn has introduced Rescue Live Lens to help organisations cope with social distancing and related measures including working from home.

Published in Business Software
Thursday, 12 March 2020 12:16

CompTIA launches My IT Path careers service

Tech industry trade association CompTIA has launched a new free resource - My IT Path - providing information on in-demand employment opportunities for anyone planning a career in IT.

Published in Enterprise Staff

Hearing services group Hearing Australia has switched to enterprise software company Rimini Street support for its mission-critical ERP system.

Published in Deals
Tuesday, 03 September 2019 14:20

Zendesk and the art of customer maintenance

According to Adrian McDermott, President of Product at Zendesk, the trouble-ticket is no longer enough to manage customer interactions.

Published in Business Software

Huawei has announced a partnership with "one of Australia's most trusted mobile phone and tablet repairers, Happytel", which Huawei says has "reinforced its commitment to customer service".

Published in Home Tech
Wednesday, 20 February 2019 15:08

Soapbox adds intelligence to service desks

Melbourne-based Soapbox.ai is applying AI to improve ITSM and other service desks.

Published in Business Software
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