Displaying items by tag: Support

HOW AUSTRALIAN CHILDREN WITH ADHD, ASD, DYSLEXIA AND DYSCALCULIA CAN BE BEST SUPPORTED WITH ONLINE LEARNING

October is the national awareness month for various special learning needs including ADHD, dyslexia and dyscalculia. Whilst the approach to supporting school students with these needs draws increased attention from parents and the education system, often these students need additional learning support to ensure they are making learning progress in the classroom. 

The competition regulator and enforcement agency the ACCC is seeking views on a court enforceable undertaking which has been offered by Industry Committee Administration (ICA), the company representing three Australian payment services providers seeking to merge.

GUEST OPINION by Peter O’Connor, Vice President – Sales, Asia Pacific, Snowflake:  As the amount of digital data in the world continues to grow exponentially, extracting meaning from it is becoming an increasingly challenging task.

Channel enterprise solutions provider Wavelink has launched a new partner program tailored to each of its different types of partners to ensure they have the best support to be successful in the market.

IT and business consulting services firm CGI is supplying a new digital licensing platform to manage the various licenses, registrations, permits and certificates required by New South Wales Government agencies to promote public safety and ensure compliance with legislation.

GUEST OPINION by Simon Howe, Vice President Sales Asia Pacific, LogRhythm: As businesses come to terms with the reality of operating amid the legacy of COVID-19, many are realising their old approach to IT security is no longer up to the task.

The Oracle Support Rewards program is said to help customers speed migrations to the cloud while reducing software licence support costs.

The Federal Government has announced $745,920 in new funding for Western Sydney University to establish the Cybersecurity Aid Centre to train and support small business with Cyber Incident Response.

With Systemology delivering business process automation and transformation since 2012, and its team experts in the field for over 20 years, the company’s expert business process skills, deep technical knowledge and commitment to customer satisfaction is what its customers say is Systemology’s most valuable differentiation in the marketplace.

What is it that makes felix, the new mobile service from TPG Telecom, such an outstanding offering?

It has taken Microsoft a few months, but the software behemoth has finally decided to start rolling out mouse and trackpad support to Office for iPad users in a phased rollout that will take about two weeks.

Offshoring jobs in the telco industry is a failed strategy and mainly responsible for the temporary 1500% increase in consumer complaints over Internet services, as announced by the Telecommunications Industry Ombudsman, Macquarie Telecom group executive Luke Clifton claims.

VENDOR ANNOUNCEMENT: 21 May, 2020: Alibaba Cloud, the data intelligence backbone of Alibaba Group, is continuing to provide a range of artificial intelligence-enhanced and cloud-based innovations as a part of their COVID-19 response. 

VENDOR ANNOUNCEMENT: 21 May, 2020: Alibaba Cloud, the data intelligence backbone of Alibaba Group, is continuing to provide a range of artificial intelligence-enhanced and cloud-based innovations as a part of their COVID-19 response. 

Remote support software specialist LogMeIn has introduced Rescue Live Lens to help organisations cope with social distancing and related measures including working from home.

Tech industry trade association CompTIA has launched a new free resource - My IT Path - providing information on in-demand employment opportunities for anyone planning a career in IT.

Hearing services group Hearing Australia has switched to enterprise software company Rimini Street support for its mission-critical ERP system.

According to Adrian McDermott, President of Product at Zendesk, the trouble-ticket is no longer enough to manage customer interactions.

Huawei has announced a partnership with "one of Australia's most trusted mobile phone and tablet repairers, Happytel", which Huawei says has "reinforced its commitment to customer service".

Melbourne-based Soapbox.ai is applying AI to improve ITSM and other service desks.