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Displaying items by tag: Speech Recognition

National Australia Bank (NAB) has implemented a voice recognition system from Salmat subsidiary VeCommerce to streamline the routing of incoming customer enquiries as part of its new customer service initiative. It may even be able to identify callers from their voice.

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The National Australia Bank says the deployment of new and sophisticated speech recognition technology, to be bought from Telstra and VeCommerce, will allow its staff to spend more time focussing on the needs of the bank’s customers.
Published in Market
Apple has blocked some iPhone applications from the App Store for seemingly arbitrary reasons, but it seems that if you're big enough they'll turn a blind eye. Google has admitted that its voice search is in breach of Apple's rules

Published in Market

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