Chinese telecommunications equipment vendor Huawei Technologies is restructuring its Australian operations with the company having taken a major hit due to its being banned from playing a role in supplying equipment for Australian 5G networks.
A number of American technology companies such as Microsoft, Dell and AT&T have joined an effort sponsored by the White House to create advanced software for 5G networks in order to reduce the dependence on Chinese telecommunications equipment vendor Huawei Technologies.
The increasing number of contact centres in the Asia Pacific is set to turn the region into the second largest Business Process Outsourcing (BPO) market globally, behind North America, according to a new report.
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