Ahead of the imposition of new telecommunications consumer protection rules for NBN migration, the Telecommunications Industry Ombudsman has revealed that residential consumers and small businesses made 27,195 complaints about telecoms services over the 12 months of the last financial year.
Telstra has launched an unlimited broadband data offer in a move which it says is designed to help alleviate the problems of data intensive activities by small businesses.
Accounting software company Xero has launched machine learning automation of account codes and bills, which it says is designed to ensure greater accuracy and reduction in the time small businesses spend creating bills.
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