Digital adoption platform provider WalkMe has appointed Jarrod Hughes to the role of director of alliances and channel for Australia and New Zealand.
Founded in Adelaide and with another office in Houston, Licorice is working to replace traditional IT services trouble tickets with a system that uses AI to match incoming requests with the right engineers, calculate the time required for each task, and allows customers to choose appointment times that suit them.
For millennia, humans have worked on ways to make life easier and better for people with disabilities, whether physical or cognitive, whether born that way, or encountering such issues in life, whether from age or something else, and with modern technology, making things more ever more accessible is becoming ever more important.
COMPANY NEWS: ServiceNow today released ServiceNow Impact, the enterprise software industry’s first solution designed to help customers accelerate the return on their digital transformation investments.
Digital experience platform provider Sitecore has appointed Joey Lim to the role of APJ regional president.
New joint capabilities from ServiceNow and Qualtrics help companies deliver personalised service experiences.
COMPANY NEWS: Zscaler, the leader in cloud security, today enhanced Zscaler Digital Experience (ZDX) with new unified communications as a service (UCaaS) application monitoring and digital workflow service integrations to automatically pinpoint and quickly remediate performance issues for improved employee collaboration and productivity. Delivered as an integrated service on Zscaler's cloud-native Zero Trust Exchange, ZDX provides unified visibility into user, connection and cloud app telemetry data to isolate and resolve user experience issues. The new integrations now enable security, networking, and help desk teams to work together to efficiently triage Microsoft Teams and Zoom quality issues, decrease resolution times, and optimise employee productivity.
ServiceNow launched its traineeship program in February with the goal of helping develop a digital-ready workplace in NSW and increasing access and pathways for individuals looking to move into IT. The first trainees have now been placed, and ServiceNow, TAFE and MEGT are ready to run the program again.
Cloud data management company Rubrik has appointed Anneka Gupta as Chief Product Officer.
Deakin University has been reviewing its various systems as part of a migration from on-premises to the cloud. The existing student management system (SMS) wasn't ideal but a suitable replacement could not be found.
GitLab today announced the expansion of its global partner program with new technology partner integrations and a new GitLab Certified Services partner program. The announcement furthers GitLab’s place as a single application for the DevOps lifecycle, including integrations with Atlassian, Oracle Cloud, VMware, ServiceNow, Red Hat and others.
Global security vendor Nozomi Networks has completed an integration with digital workflow company ServiceNow designed to help manufacturers deliver next-generation operational efficiencies and resilience.
Cloud data management company Rubrik has announced enhancements to help organisations recover from ransomware attacks.
Joint Oracle Cloud Infrastructure and ServiceNow customers are now able to manage their cloud resources from ServiceNow service portals.
Security software and services firm Blackberry has announced a new critical event management (CEM) solution - BlackBerry Alert - designed to help commercial organisations prepare for, respond to and recover from major incidents.
It’s 2021 and if you’re looking to learn a new programming language, DevOps tool, public cloud, or infrastructure items, the big question is which one to go for? Here are my picks on where to invest your time and energy.
Enhanced Secure Remote Access and Continuous Threat Detection enable seamless detection, investigation, and response to OT security incidents across the broadest attack surface area from any location
VENDOR NEWS: Claroty, the global leader in operational technology (OT) security, today announced new enhancements to The Claroty Platform, making it the industry’s first OT security solution to offer remote incident management as a fully integrated capability that spans the entire incident lifecycle. The platform now enables cybersecurity teams to detect, investigate, and respond to security incidents on OT networks across the broadest attack surface area securely and seamlessly from any location.
Enterprise cloud computing vendor Nutanix has expanded integration with digital workflow company ServiceNow, coinciding with the introduction of new capabilities in its application automation and management solution for DevOps, Nutanix Calm.
The Federal Government has supported the launch of a new website by the technology sector aimed at giving support to businesses with staff working remotely during the COVID-19 outbreak.
Australian enterprise IT management provider Epicon has acquired ServiceNow partner Service Potential as it moves to expand services across the country.
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