Displaying items by tag: Service

IFS has launched its new IFS Cloud platform, bringing together all of the IFS industry capabilities and functionality depth together on a single API-based platform, promising next-gen "embedded digital innovation."

Published in Enterprise Solutions

I've run internal IT teams, hired outsourcing companies, and consulted to others. With years of experience under my belt I’ve formed the view there are three traits - three values if you will - I believe are essential for excellence in service delivery. Here are the Three Amigos to help bring them to life.

Published in The Wired CIO

The Communications Alliance has noted that ACCAN’s release of a customer survey from February and March of this year lists positives and negatives. 

Published in Telecoms & NBN

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