Communications Compliance says Australian consumers are now more informed than ever about telecommunications offerings, with 377 telecoms services providers meeting their compliance obligations under the Telecommunications Consumer Protections Code (TCP) this year.
Inabox has paid its maiden dividend and posted revenues of $88 million for the first half 2016 — a 37% year on year increase — in its first results since listing on the ASX.
The Communications Alliance says a sustained effort by service providers to “improve the customer experience” has helped contribute to the fall in the ratio of complaints about mobile services at the same time that mobile service numbers have grown.
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