Displaying items by tag: Selfservice

Friday, 10 June 2022 11:05

Chatbots are bringing agents up to speed

GUEST OPINION: A more intelligent approach to using chatbots is fast emerging.

Published in Guest Opinion

Uniphore announced its agreement to acquire Jacada, a customer experience pioneer with a low code/no code platform for contact centre automation.

Linking platform Linktree has selected data cloud company Snowflake to support its business intelligence and analytics activities.

Published in Data

How is NCR helping to create connected experiences in the financial world, and helping to positively disrupt the way things have been done for decades?

Published in Development

Using cognitive machine learning, Progress boasts its DataRPM not only delivers the industry's "first Industrial IoT self-service option", but also achieves "faster time-to-insight, improved uptime, quality, yield and maintenance of industrial assets".

Published in Business Software

New versions of HP Propel and HP Service Anywhere help IT organisations better serve their users by making it easier for them to serve themselves.

Friday, 10 October 2014 04:37

Data Direct links SaaS and on-premises data

Data Direct bridges disparate data sources and allows end users to access the data they need without having to ask the IT department for help.

Published in Data

ManageEngine's ADSelfService Plus self-service password management system is now integrated with the company's ADManager Plus and ServiceDesk Plus products.

Published in Business Software

A new release of Oracle Endeca Information Discovery makes it easier for users to make use of available data without having to involve the IT department.




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