Displaying items by tag: Sam Deckert

GUEST OPINION by Sam Deckert, Founder and Principal Consultant at Peak Insight: It’s tempting to view business collaboration projects as complex activities that take a long time to show a significant return on investment. Planning and deployment is likely to take months and any impact on daily activity will take an extended period to become apparent.

Published in Guest Opinion

GUEST OPINION by Sam Deckert, Managing Director and Principal Consultant at Peak Insight: Following severe disruptions in early 2020 as COVID-19 began its rampage across the globe, local government offices are slowly coming back to life. It’s becoming increasingly clear, however, that they will be very different workplace environments.

Published in Guest Opinion

GUEST OPINION by Sam Deckert, Founder and Principal Consultant, Peak Insight: During this current period of disruption and uncertainty, the ways in which customers interact with businesses is changing. Face-to-face dealings are being replaced with phone and online encounters while deliveries are now favoured over in-store transactions.

Published in Guest Opinion

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