GUEST OPINION: The pandemic, ongoing lockdowns and tax return time are leading to a perfect scam storm, says Dr Suranga Seneviratne from the University of Sydney’s School of Computer Science, who provides timely advice on how to spot and avoid a scam.
AUTHORITY NEWS: The law setting out how businesses must action unsubscribe (or ‘opt-out’) messages from consumers receiving commercial SMS and email has recently been further clarified.
GUEST OPINION by Daniel Harding, MaxContact’s Director – Australia Operations: Webchat, SMS and email can enable you to deliver better customer service but only if you invest time and resources to implement them smartly.
Hardware authentication security key provider Yubico today announced the general availability of its next-generation FIPS security keys, the YubiKey 5 FIPS series. This is the industry’s first set of multi-protocol security keys with FIDO2 and WebAuthn support to receive FIPS 140-2 validation.
With ever-increasing cyber threats, it's essential we protect our online identities but a password isn’t enough. If you thought SMS-based two-factor authentication was the solution, think again. For the greatest protection, you need FIDO2 security, and FEITIAN Technologies has just the device for you - and are giving iTWire readers a discount too.
Australian customer-owned bank Heritage Bank has signed a five-year deal with specialist customer communications provider Chandler that it says will “revolutionise” how it sends letters, statements, product information and other communications items to members.
Telstra has announced the third element of its "Cleaner Pipes" initiative, ensuring that its smart pipes aren't dumb, and are as clean as possible from scam callers, safeguarding "millions of Australians in the process".
An SMS popped into my iPhone's messages inbox last night, proclaiming to be an "IMPORTANT MESSAGE FROM COMMBANK". Given I don't use that particular bank, well, it was obviously a scam, but some might be fooled.
Electronic forms signing and management platform, DocuSign, now allows real-time SMS document signing notifications - cutting through email noise and closing business faster.
Global cloud communications company Vonage has been chosen by appliances manufacturer Fisher & Paykel, to drive its customer service communications for customers in Australia, New Zealand, Singapore, the United Kingdom and the United States.
Sydney residents now have access to electronic prescriptions with the rollout of prescription software by the national digital health services and systems provider
Mobile business messaging traffic is forecast to reach 2.7 trillion this year, up from 2.5 trillion last year, driven primarily by growth in the retail sector during the COVID-19 pandemic.
GUEST OPINION by Daniel Harding, Director, MaxContact: Australia’s small and medium business sector is doing it tough and finding practical and affordable ways to connect with customers and prospects is critical to survival, Daniel Harding argues.
Global SMS business messaging traffic will reach 3.5 trillion messages in 2020, rising from 3.2 trillion in 2019 - representing a growth of 7%, despite the economic impacts of COVID-19, according to a new research report.
The global number of roaming subscribers will reach 1.1 billion by 2024, rising from 900 million in 2020 - representing growth of 28% over the next four years -
according to a new report from Juniper Research.
Security firm Proofpoint says that retailer Kmart’s recent warning of a new attack by a sophisticated SMS scam means that it is important for Australians to remain vigilant and aware of these types of attacks.
A Brisbane pizza store is claiming a new Australian record for fast food, by consistently delivering freshly made pizzas to customer’s houses in less than six minutes for an entire week, with the support of “world-first software” that gives its pizza chefs a head start.
Proposed changes to the regulation of international mobile roaming (IMR) services will come into effect in the Australian telecoms sector in January next year under draft changes put forward by the telecommunications regulator, the Australian Communications and Media Authority (ACMA).
Telstra and cloud-based enterprise messaging solutions vendor Soprano Design have launched version 3.0 of Telstra’s Integrated Messaging solution.
Android malware that sidesteps the measures introduced by Google in March, to restrict the use of SMS and Call Log permissions and thus prevent credential-stealing apps from abusing these permissions and bypassing SMS-based two-factor authentication, has been discovered by Slovakian security firm ESET.
I guess we can safely assume they're mining and selling our personal data to others.It's your ABC, but not your[…]
I agree. Not much new in these devices these days, but there is a big market out there for the[…]
Copying Samsung, which also has a A3x, A5x, A7x, A9x line up at similar price points.
Has Jennifer put the Dud in Dudley-Nicholson?
The problem lies with so-called pundits who are trying to push a particular line and do not bother to verify[…]