Displaying items by tag: Roy Morgan

COMPANY NEWS: Aussie Broadband is delighted to announce that it has won Internet Service Provider of the Year in the 2020 Roy Morgan Annual Customer Satisfaction Awards.

Market research company Roy Morgan has found 8.6 million Australians watch catch-up TV services ABC iView, SBS On Demand, 7plus, 9Now and 10 Play – a category which Morgan calls 'broadcast video on demand.'

Nearly 2.5 million Australians are using the social media app TikTok, an app that the Americans want to ban but which Australia has no problem with, the research firm Roy Morgan says, adding that this number means the addition of more than 850,000 users in the first half of 2020.

The Victoria Police do not rate highly among the citizens of the state when it comes to honesty or ethical standards, a survey by the well-known pollster Roy Morgan has found.

Pre-paid mobile phones are gaining in customer satisfaction, overtaking post-paid plans for the first time, the research firm Roy Morgan claims, adding that the change has come about in the last 12 months.

With nearly 400 people in attendance, the 30th Anniversary of the Internet in Australia was a sold out event, featuring excellent speeches, a fascinating panel discussion, quantum supremacy, great prizes and more!

Nearly 83% of the population of Australia above the age of 14 — 17.1 million people — uses the social media site Facebook during an average four weeks, the research agency Roy Morgan says, adding that this figure has grown by 4.2 million, or 32.4%, from 2015.

Users of Android smartphones in Victoria will have an advantage over their iPhone compatriots due to the fact that the recently provided functionality to use a myki on a smartphone is limited to Google's mobile operating system.

Optus subsidiary Virgin Mobile has won its second Roy Morgan Mobile Phone Service Provider Monthly Customer Satisfaction Award in 2018 with a customer satisfaction rating of 88% in August, jumping ahead of ALDImobile on 84% in second place.

Google's phones have finally beaten Apple's 79 straight monthly victories since January 2012 to win the "Mobile Phone Handset of the month" in Roy Morgan's customer satisfaction monthly award.

Market researcher Roy Morgan says more than 9.8 million Australians have access to Netflix, and the number could pass the 10 million milestone this quarter.

Streaming services such as Vevo, Spotify, Apple Music and SoundCloud are most at threat from YouTube Music in Australia, according to figures from Roy Morgan.

Ok, ok, so Sydney isn't really being snubbed, it's just that travellers to Melbourne find Airbnb a very popular option compared with travellers to Sydney, according to the latest research.

Adelaide-based internet service provider Internode has been named 2017 Roy Morgan Home Broadband Provider of the Year for the second year running and the sixth time in the last seven years.

If you work or visit the Sydney CBD, the best flagship smartphone stores are battling it out to give you the best experience in the hope of gaining you as a new customer

To Belong or not to Belong may well be the question on many people's list, especially those who love value-laden pre-paid style services, now that Belong has launched two tempting offerings.

Three telcos powered by Optus, including Optus itself, make up the top three list with the most satisfied customers, followed by Telstra, Vodafone and then Aldi Mobile.

The latest Australian Digital Inclusion Index has launched, powered by Roy Morgan, RMIT and Swinburne’s CSI, and our digital inclusion score has improved.

Roy Morgan Research says "half of Australia’s mobile owners say they know how to find the best deal when picking a mobile provider and plan" but says they spend "10% more each month than others".

Unlike Netflix and Presto, VOD service Stan has published subscriber numbers. It reaches nearly a million Australians, but is still losing money.